Navigating IT Challenges in the Electrical Planning Industry

Electrical planning, especially for official buildings, is a meticulous task that requires expertise and precision. One company in Germany that specializes in this field is characterized by a team of 50 employees spread across three locations. Their specialty? Electrical planning for structures such as public buildings – busy places where the public visitors are constantly on the move. The company designs electrical installations, door mechanisms, video beamers, and modern schoolroom infrastructures, meticulously complying with the requirements of the regulatory authorities.

But like any modern business, this electrical equipment deployment firm faced a major technological challenge that threatened its operational efficiency.  

The Synology Conundrum

On the surface, Synology servers seem like a promising solution, especially for companies looking to host their files in a cloud environment. However, the actual experience of this company has been quite the opposite. With data servers in three locations, all running Windows, the company didn’t just want to maintain those servers. Rather, they wanted seamless access to files, whether online, offline, or from external sources.

The challenge became even greater when it came to the need for a conflict resolution mechanism. In a multi-site facility, there is the possibility of the same file being opened in multiple locations. And both Synology and Microsoft’s DFS (Distributed File System) did not provide an effective solution to this critical requirement.

Further complicating matters was the essential requirement of downloading and uploading links. Considering that the company was in constant contact with architects, electrical planners and technicians, this feature was not just a ‘nice-to-have’. It was indispensable, especially because architects sometimes requested new plans in the middle of the project.  

Why Triofox was the Game Changer

The company’s IT system administrator sheds light on the decision-making process:

Triofox was not just another option for us, but the solution par excellence. The challenges we faced were unique: we needed to maintain our file servers across three locations without making a massive switch to a cloud server. In addition, access to our files, whether from inside or outside the company or offline, was non-negotiable. What really set Triofox apart, however, was its mechanism for resolving conflicts across multiple sites – a feat that others like DFS failed at. And while there were other attractive features, our selection criteria revolved around these core requirements. For us, Triofox proved to be second to none.

More specifically, Triofox, a comprehensive platform, aligns seamlessly with their needs:

  1. Preserving Existing Infrastructure: Triofox allowed the company to retain its existing file servers across the three locations, eliminating the need for a complete migration to a cloud server.
  2. Multi-Faceted Accessibility: Triofox bridged the gap between internal, external, and offline access to files, ensuring the team remained productive regardless of their location.
  3. Streamlined Collaboration: The platform’s ability to facilitate customer interactions via download and upload links streamlined communication, enhancing project coordination.
  4. Conflict Resolution: The innovative conflict resolution mechanism provided by Triofox addressed the challenge of simultaneous file access across different locations effectively.

While the company benefits from various features offered by Triofox, these four aspects were pivotal to its operational success. As the company’s cornerstone, Triofox provides a comprehensive solution that seamlessly integrates with their workflow, making it an indispensable tool for their complex projects.  

Wrapping Up

In an era where technology drives processes, the right choice can make all the difference. For this German electrical equipment deployment company, that difference was Triofox. By seamlessly integrating with the existing infrastructure and overcoming specific challenges, Triofox has cemented its place as an indispensable tool in the company’s operations and paved the way for efficient project execution and delivery.

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